Airnet NZ Limited - It's Sorted!
If you are having trouble with your broadband or phonelines, please call Airnet on
0508 AIRNET (0508 247638) and select option 2 for support.
Alternatively, you can contact us here.
If you are having difficulty configuring specific settings on your computer please check the guides below or contact your IT Support. If you don't have a regular IT support company we recommend:
- ComputerCare for Business customers - 0800 600 606
- Need a Nerd for Residential customers - 0800 NEED A NERD (0800 63 33 26)
The following are some key settings you may need when
setting up your computer on an Airnet connection.
Incoming Email Server: pop3.airnet.net.nz
Outgoing Email Server: smtp.airnet.net.nz
Primary DNS Server: 202.137.240.2
Secondary DNS Server: 219.88.243.150
- How do I change my password for the myAirnet user portal?
- I've changed my contact details, how do I keep you guys up to date?
- What are the settings I need to setup my email account?
- What is SMTP-AUTH and how do I get it?
- Can I access my emails remotely?
- How do I change my password for my mailbox?
- Can I access my emails from my smartphone?
- How do I setup my iPhone to access my Airnet Email account.
- What ways can I pay my bill?
- Where can I find copies of my current or past invoices?
- Can I pay by credit card?
- Where can I find details of calls I've made?
- What is voicemail and how do I get it or use it?
- How can I see what services I have on my phone line?
- I need more filters for my phone lines, where do I get them?
- I've got Airnet calling services on my phone line, how do I use them?
- What is call divert and how do I get it or use it?
- I'm setting up my own ADSL router. What settings do I need to make it work with Airnet?
- I got a new Dynalink router when I signed up with Airnet. How do I get in to it to change settings?
- How do I connect my wireless devices to my router so they can access the internet?
- How do I check my broadband usage?
- Can I connect my smartphone to my wireless network?
- What are Airnet's password requirements and why?
- What are Airnet's DNS servers?
- I'm moving house, how can I take my services with me?