Airnet NZ Limited - It's Sorted!

If you are having trouble with your broadband or phonelines, please call Airnet on 0508 AIRNET (0508 247638) and select option 2 for support. Alternatively, you can contact us here (http://www.airnet.co.nz/contactus.html).

If you are having difficulty configuring specific settings on your computer please check the guides below or contact your IT Support. If you don't have a regular IT support company we recommend:

• ComputerCare for Business customers - 0800 600 606
• Need a Nerd for Residential customers - 0800 NEED A NERD (0800 63 33 26)

The following are some key settings you may need when setting up your computer on an Airnet connection.

Incoming Email Server: pop3.airnet.net.nz
Outgoing Email Server: smtp.airnet.net.nz
Primary DNS Server: 202.137.240.2
Secondary DNS Server: 219.88.243.150

• Phone & Calling User Guide - Hawkes Bay (http://www.airnet.co.nz/p/phones_hbusergude.pdf)
• Phone & Calling User Guide - Rotorua (http://www.airnet.co.nz/p/phones_rotoruausergude.pdf)
• Audioconference User Guide (http://www.airnet.co.nz/p/audioconferenceuserguide.pdf)
• Guidelines for choosing a good password (http://www.airnet.co.nz/p/choosingagoodpassword.pdf)

• Email Setup Guide (http://www.airnet.co.nz/p/emailsetupuserguide.pdf)

• Direct Debit Authority Form (http://www.airnet.co.nz/p/directdebitform.pdf)